When trying to repair the QuickBooks Company file using the QuickBooks Tool Hub, you can face various errors and issues. The “QuickBooks File Doctor Not Working”, “QuickBooks File Doctor freezes,” or “QuickBooks fails to respond” are some issues that a number of QuickBooks users have reported encountering at the time of resolving QuickBooks Company file issues. Such problems can occur for several reasons, such as when trying to repair large-sized QBW files or highly damaged QBW files, among many others. In this post, we will learn how to troubleshoot QuickBooks File Doctor not working issues and the other alternative QuickBooks recovery software to repair QuickBooks company file.
Possible cause of QuickBooks File Doctor Not Working issue?
The QuickBooks File Doctor tool may fail to respond due to several reasons like
- Issues in your system’s hard drive, such as bad sectors.
- Your computer does not have the hardware specification required for the QuickBooks Tool Hub.
- The size of the company file is large.
- The system from which you open the QuickBooks Tool Hub contains malware or viruses.
- Some other programs already use the QuickBooks Tool hub.
- Installation files in QuickBooks Tool Hub are damaged or corrupted.
- Outdated version of QuickBooks Tool Hub
- You might be trying to add incorrect admin credentials while repairing company files using the QuickBooks File Doctor tool.
- Power outage or network connectivity issue.
Quick Methods to Resolve QuickBooks File Doctor not working issue
When you fail to open your QuickBooks File Doctor tool, first check the size of your QuickBooks company file. You might be trying to repair large-sized QuickBooks company file. In such a case, you can reduce the QBW file using the Condense data utility. For this, in your QuickBooks, click File, select the Utilities option, and then click Condense data. If the error persists, then follow the below methods:
Method 1 – Check and update QuickBooks Tool Hub:
You may fail to open the QuickBooks File Doctor tool if the QuickBooks Tool hub is not updated. Ensure that the version of the QuickBooks tool hub you’re using is of the advanced version, for example, QuickBooks Tool Hub (1.6.0.8). Follow the below steps to check and update your QuickBooks Tool Hub:
- In your QuickBooks tool hub, click on the option labeled About/what’s new.
- If the tool is outdated, then you can download and install the latest version of the QuickBooks tool hub, and then try to run the QuickBooks file doctor tool.
Method 2-Reinstall QuickBooks Tool Hub:
The QuickBooks File Doctor tool may fail to work if the installed files of the QuickBooks tool hub get corrupted or if its installation files are missing. You can reinstall the QuickBooks Tool hub to fix the issue. Here’s how to do so:
- Initially, close your QuickBooks application.
- Next, download the latest version of your QuickBooks Tool Hub and then save the file.
- Next, open the .exe file and then follow the installation instructions on the software.
- Wait till the installation process is complete, then double-click on the QuickBooks tool hub icon to start the tool.
Next, try to open the QuickBooks File Doctor tool
Method 3-Update Windows
Sometimes installing the latest Windows updates on your PC, where QuickBooks Tool hub is installed, can fix this application issue” QuickBooks File Doctor not working”. So, make sure you can check for Windows updates and install them. After installation, open QuickBooks Tool hub and check if the error is resolved.
Alternative to QuickBooks File Doctor Tool
If the above troubleshooting methods fail to resolve the “QuickBooks File Doctor not working?” issue, then use the other alternative tools to repair your QuickBooks Company file, like restoring the backup or using the QuickBooks Auto Data Recovery(ADR) feature. But if you have no backup, then you can use an advanced QuickBooks repair tool like Stellar Repair for QuickBooks. It doesn’t require any backup file; you can easily fix all company file issues without any file size limitations. Also, it has an intuitive User interface that is simple to operate.
You can use the tool to preview the repairable elements in the QuickBooks company file before saving it. It supports all Windows versions and QuickBooks versions (Pro, Premier, or Enterprise).
Some important features of Stellar Repair for QuickBooks:
- Repair and recover all data from QuickBooks company file with complete precision.
- Repair QuickBooks company files of any size.
- Repair severely corrupted QuickBooks company files with any extent of damage.
- It doesn’t require a QuickBooks admin credential to repair company files.
- It restores all data from the QuickBooks backup (.QBB) file.
Conclusion:
The above article discussed the causes and solutions to fix the “QuickBooks File not responding.” If nothing works, then you can restore your backup file or use an advanced QuickBooks Repair tool like Stellar Repair for QuickBooks. It helps you resolve issues within the damaged QuickBooks company file and will also restore all data from it to save in a new QBW file. Apart from this, it allows you to repair QuickBooks files of any size.
To read more content like this, explore The Brand Hopper
Subscribe to our newsletter
