Pristyn Care is a rapidly growing healthcare startup that has been making waves in the Indian healthcare industry since its inception in 2018. The company was founded with the goal of providing high-quality, patient-centric care for a range of surgical and non-surgical procedures, with a particular focus on minimally invasive techniques that minimize pain and recovery time.
One of the key factors that sets Pristyn Care apart from other healthcare providers is its commitment to innovation and technology. The company has invested heavily in advanced medical technology and cutting-edge surgical techniques, allowing it to offer world-class treatment options for a wide range of medical conditions. In addition, Pristyn Care has developed a proprietary digital platform that streamlines the patient experience, from initial consultation to post-operative care.
Despite being a relatively young company, Pristyn Care has already achieved significant growth and success. As of 2021, the company operates in more than 40 cities across India, with a network of over 500 top-rated doctors and a team of more than 1,500 employees. Pristyn Care has also performed more than 50,000 surgeries to date, with an impressive success rate of over 99%.  The firm’s services covers over 50 diseases.
One of the key factors driving Pristyn Care’s growth and success is its focus on delivering a seamless patient experience. Patients who choose Pristyn Care can expect to receive personalized care from start to finish, with a dedicated Care Buddy assigned to each patient to provide support and guidance throughout the treatment process. In addition, Pristyn Care offers a range of financing options to make treatment more affordable and accessible to patients of all income levels.
Overall, Pristyn Care is a game-changing healthcare startup that is redefining the way people think about healthcare in India. With its focus on innovation, technology, and patient-centric care, the company is poised to continue its rapid growth and make a lasting impact on the healthcare industry for years to come.
Founding History of Pristyn Care
Pristyn Care was founded in 2018 by three co-founders, Harsimarbir Singh, Vaibhav Kapoor, and Garima Sawhney. The three had all worked in the healthcare industry in different capacities before coming together to create a new kind of healthcare company that would focus on providing high-quality, affordable care to patients.
Harsimarbir Singh, who serves as the CEO of Pristyn Care, had previously worked at Deloitte and KPMG, where he gained experience in strategy and operations consulting. Vaibhav Kapoor, who serves as the COO, had worked as a consultant at Bain & Company and as a product manager at Flipkart, where he gained expertise in logistics and operations management. Garima Sawhney, who serves as the CMO, had worked at Johnson & Johnson and Procter & Gamble, where she gained experience in brand management and marketing.
The three co-founders shared a vision of creating a healthcare company that would provide patients with a seamless, end-to-end experience, from initial consultation to post-operative care. They recognized that many patients in India were not able to access high-quality healthcare due to a lack of infrastructure, technology, and trained medical professionals.
To get started, the co-founders raised seed funding from angel investors, including Gaurav Munjal, the founder of Unacademy. They then began building out their team and developing their technology platform, which would enable them to offer a wide range of surgical and non-surgical procedures to patients.
How does Pristyn Care works?
Pristyn Care is a healthcare company that provides a range of surgical and non-surgical treatments to patients in India. The company has a patient-centric approach and aims to provide a seamless, end-to-end healthcare experience to its patients. Here’s how Pristyn Care works:
Online Consultation: Patients can book an appointment with a Pristyn Care doctor online through the company’s website or app. During the consultation, the doctor will discuss the patient’s medical history, symptoms, and treatment options. If surgery is recommended, the doctor will explain the procedure in detail, including the benefits, risks, and recovery time.
Pre-operative Tests: Before the surgery, the patient will undergo a series of pre-operative tests to ensure they are fit for the procedure. Pristyn Care’s medical team will coordinate with the patient to arrange for these tests, which may include blood tests, imaging tests, and other diagnostic tests.
Hospitalization and Surgery: Pristyn Care partners with top-rated hospitals to perform surgeries. The company’s medical team will coordinate with the hospital to ensure the patient is admitted on the day of the surgery. The surgery is performed by a highly experienced surgeon using the latest techniques and equipment.
Post-operative Care: After the surgery, the patient will be monitored closely by the Pristyn Care medical team to ensure a smooth recovery. The patient will be provided with detailed instructions on how to care for themselves post-surgery, including medication, diet, and exercise. The patient can also consult with the medical team if they have any questions or concerns.
Follow-up Care: Pristyn Care provides follow-up care to ensure the patient has a successful recovery. The medical team will monitor the patient’s progress and schedule follow-up appointments to ensure they are healing properly. The patient can also contact the medical team if they have any concerns or questions during their recovery.
Billing and Insurance: Pristyn Care offers a transparent billing process, and the patient will be provided with a detailed estimate of the costs involved in the procedure. The company also works with major health insurance providers to help patients avail cashless hospitalization.
Overall, Pristyn Care aims to provide a hassle-free, patient-centric healthcare experience to its patients. The company’s advanced technology, experienced medical team, and streamlined processes have made it a popular choice among patients in India.
Funding and Investors of Pristyn Care
Pristyn Care, a healthcare startup based in India, has raised several rounds of funding from prominent investors. Here’s a breakdown of the company’s funding and investors:
Seed Funding: In 2018, Pristyn Care raised an undisclosed amount of seed funding from angel investors, including Gaurav Munjal, the founder of Unacademy.
Series A Funding: In May 2019, Pristyn Care raised $4 million in a Series A funding round led by Sequoia Capital India. Other investors in the round included angel investors, including Amit Singhal, the former Senior Vice President of Google, and Pratap Kumar, the founder of Freshworks.
Series B Funding: In January 2020, Pristyn Care raised $12 million in a Series B funding round led by Hummingbird Ventures. Existing investors Sequoia Capital India, Greenoaks Capital, and AngelList India also participated in the round.
Series C Funding: In November 2020, Pristyn Care raised $26 million in a Series C funding round led by Sequoia Capital India. Other investors in the round included Hummingbird Ventures, Greenoaks Capital, and Epiq Capital.
Series E funding: In December 2021, Pristyn Care raised $96 million in a Series E funding round led by marquee investors such as Sequoia Capital Tiger Global Management, Winter Capital, Epiq Capital, Hummingbird Ventures , and Trifecta Capital.
This funding has valued the startup at a whopping $1.4 billion put it into the exclusive club of Unicorn.
The total amount of funding raised by Pristyn Care so far is $177 million. The company plans to use the funds to expand its operations and improve its technology platform.
Pristyn Care’s investors are a mix of venture capital firms and individual angel investors with extensive experience in the healthcare and technology industries. The company’s success in attracting funding from such high-profile investors is a testament to its innovative approach to healthcare and its potential for growth in the Indian market.
Revenue Growth of Pristyn Care over the years
Pristyn Care aims to clock a revenue of Rs 1,000 crore by FY24 as it looks to keep its foot on the accelerator while aiming to minimise its cash burn rate.
The Gurugram-based company said it was likely to end the FY23 with a revenue of Rs 700 crore, double of Rs 350 crore that it clocked in FY22. That was a substantial rise from Rs 96 crore it registered in FY21, when it saw its losses jump 1.9X year-on-year (y-o-y) to Rs 64 crore. While the Harsimarbir Singh-led startup did not shed light on its losses, in December 2021, when it raised $100 million, it said it would turn profitable around June 2023.
Competitors of Pristyn Care
Pristyn Care operates in a highly competitive healthcare market in India. The company faces competition from established players as well as new entrants in the market. Here are some of Pristyn Care’s competitors in India:
Credihealth: Credihealth is a healthcare company based in India that provides a range of services to patients, including doctor consultations, hospital admissions, and telemedicine. The company was founded in 2013 and is headquartered in Gurgaon, Haryana. Credihealth has partnerships with over 650 hospitals in India and offers cashless hospitalization to patients.
Portea: Portea is a healthcare company based in India that offers home healthcare services to patients. The company was founded in 2013 and is headquartered in Bangalore, Karnataka. Portea’s services include nursing, physiotherapy, medical equipment rentals, and doctor consultations.
Portea has a network of over 16,000 trained and certified medical professionals, including doctors, nurses, and physiotherapists, who provide in-home care to patients. The company operates in over 30 cities in India and has served over 2.5 million patients.
Practo: Practo is a healthcare company based in India that provides online healthcare services to patients. The company was founded in 2008 and is headquartered in Bangalore, Karnataka. Practo’s services include online doctor consultations, booking appointments, and medicine delivery.
Practo has a network of over 200,000 healthcare providers, including doctors, clinics, and hospitals, across 50 cities in India. The company has served over 50 million patients and has won several awards for its innovative approach to healthcare, including the Best Digital Healthcare Start-up award at the IAMAI Digital Awards in 2014.
Medlife: Medlife is a healthcare company based in India that provides online pharmacy and diagnostic services to patients. The company was founded in 2014 and is headquartered in Bangalore, Karnataka. Medlife’s services include online medicine ordering, lab tests, and doctor consultations.
Medlife has a network of over 5,000 healthcare professionals, including doctors, pharmacists, and diagnostic technicians. The company operates in over 465 cities in India and has served over 2 million customers.
Also Read: Medlife – India’s Largest e-Healthcare Provider
Pristyn Care differentiates itself from its competitors by focusing on surgical and non-surgical treatments related to proctology, urology, gynecology, ENT, and general surgery. The company also offers end-to-end healthcare services, from online consultations to follow-up care, and partners with top-rated hospitals and clinics to provide its services. Pristyn Care’s patient-centric approach, transparent pricing, and use of technology have helped the company establish itself as a popular choice among patients in India. However, the competitive landscape in the Indian healthcare market is rapidly evolving, and Pristyn Care will need to continue innovating and differentiating itself to stay ahead of the competition.
Future of Pristyn Care
Pristyn Care has a bright future ahead, as the healthcare company continues to expand its operations and services. Here are some factors that are likely to shape the future of Pristyn Care:
Expansion: Pristyn Care has been expanding rapidly since its inception, and the company is likely to continue expanding in the coming years. The company is currently present in 40 cities in India and plans to expand to more cities in the future. This expansion will help Pristyn Care reach more patients and offer its services to a larger population.
Technology: Pristyn Care has leveraged technology to provide a seamless, end-to-end healthcare experience to its patients. The company is likely to continue investing in technology to improve its services and offer new features to its patients. For example, the company could use artificial intelligence to analyze patient data and offer personalized treatment plans.
Partnerships: Pristyn Care has formed partnerships with top-rated hospitals and clinics to provide its services. The company is likely to continue forming partnerships with new hospitals and clinics to expand its reach and offer more services to its patients.
New Services: Pristyn Care specializes in surgical and non-surgical treatments related to proctology, urology, gynecology, ENT, and general surgery. The company is likely to add new services to its offerings in the future, based on patient demand and market trends.
International Expansion: Pristyn Care has already started expanding its operations internationally, with plans to offer its services in the United Arab Emirates. The company could continue expanding globally in the coming years, depending on market demand and regulatory requirements.
In summary, Pristyn Care’s future looks promising, with the company continuing to expand its operations, invest in technology, form partnerships, add new services, and expand internationally. The company’s focus on providing high-quality, affordable healthcare services to its patients has made it a popular choice in India, and its innovative approach to healthcare is likely to continue attracting patients and investors alike.
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