Category: Case Studies

Case Study: Guinness’ ‘Good Things Come to Those Who Wait’ Campaign

By the 1990s, Guinness was a well-known global stout brand, but it faced new challenges: stout was seen as heavy and time-consuming to pour, especially compared to quick-pouring lagers. In fact, market research had found many consumers viewed the famous 119.5-second pour as a drawback. Andy Fennell (Guinness marketing director, 1997–2001) later recalled that the […]

Case Study: Google’s “Year in Search” Annual Campaign

Google’s “Year in Search” is an annual reflection of the top global search trends, capturing key events, cultural movements, and collective societal emotions. It started in 2010 as Google’s “Zeitgeist” report and evolved into a highly anticipated year-end campaign showcasing the world’s most popular search queries. The campaign centers around an emotive short video, produced […]

Case Study: Metro Trains’ “Dumb Ways to Die” Campaign

In late 2011, Metro Trains Melbourne faced a growing crisis: an alarming rise in “unsafe behaviour” incidents at train stations—running across platforms, hopping boom gates, standing too close to tracks—particularly among young people disengaged by traditional fear-based public service announcements. The challenge was clear yet daunting: how do you reach a generation that simply “tunes out” […]

Case Study: Chipotle’s “Cultivate a Better World” Campaign

Chipotle’s brand purpose has long centered on sustainable, high-quality food – a mission summarized by its mantra “Food With Integrity” and the stated goal “to cultivate a better world.” This purpose-driven vision underpinned the global Cultivate a Better World marketing campaign, launched in 2011 and evolving through films, games, events and promotions worldwide. The campaign […]

A Case Study on Spotify Wrapped: The Storytelling Phenomenon

Every December, millions of Spotify users eagerly await Spotify Wrapped, the streaming service’s annual personalized recap of their year in music. Wrapped takes users’ listening data – favorite tracks, top artists, genres, total minutes streamed, and more – and transforms it into vivid, shareable cards and playlists. Launched in 2015 (initially called “Year in Music”), […]

A Case Study on De Beers’ “A Diamond is Forever” Campaign

Some advertising campaigns sell products. A few create desire. But once in a generation, one rewrites culture itself. De Beers’ legendary slogan, “A Diamond is Forever,” didn’t just spark sales—it crafted a mythology. It turned a once-optional gemstone into a global rite of passage, embedding diamonds into the fabric of love, marriage, and social aspiration. […]

A Case Study on Sony PlayStation’s “Double Life” Campaign

Picture this: It’s 1999, and a gritty, monochrome commercial hits the airwaves, proclaiming, “For years, I’ve lived a double life.” Those words would go on to define not just a marketing campaign, but an entire era of gaming culture. PlayStation’s “Double Life” campaign wasn’t just advertising – it was a revolution. In the late ’90s, […]

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